Frequently Asked Questions

22-momme Mulberry silk on both inside and outside faces. Mulberry silk is naturally smooth, breathable, and hypoallergenic — designed to reduce friction against hair and skin.

The mask is contoured to sit lightly against the face and cheekbones so that light does not creep in at the edges. It is designed to hold without pressing hard on the eyes.

Yes — the silk-wrapped strap adjusts smoothly to most head sizes and is designed to avoid hair-pulling.

Black, Champagne Gold and Silvery White.

Yes — the mask folds flat and stores in its silk pouch, ready for flights, hotels, shift work and daytime rest.

Yes. The contoured panel is shallow enough to stay in place when you roll onto your side, and the silk-wrapped strap sits flat against the head rather than knotting under a pillow.

The eye area is contoured to leave a small pocket in front of the eyes, so lashes are not pressed flat and blinking underneath the mask feels natural.

The adjustable silk-wrapped strap comfortably fits head circumferences from roughly 52 to 62 cm (20.5" to 24.4"), covering the majority of adult sizes.

No latex. The strap uses a fabric-and-elastic construction sleeved in silk, with no exposed metal against the skin.

Designed by SILENSILK (a brand of Algorithm Alchemy, Helsinki, Finland) and hand-finished by our partner atelier in Thailand, which is also where orders are dispatched from.

Hand wash in cold water with a silk-safe detergent. Press excess water out in a towel and lay flat to dry. Do not machine wash, tumble dry, iron directly, or bleach.

Return it to the silk storage pouch when not in use, away from direct sunlight.

Hand wash cold with a silk-safe detergent, or use a delicate cycle in a mesh bag on cold. Lay flat or hang to dry. Do not tumble dry.

Orders are hand-packed by our fulfilment partner in Thailand and shipped internationally from there.

Delivery times are calculated at checkout based on your shipping address and the method you choose. You'll receive tracking by email as soon as your order ships.

Free international shipping on orders over $100. Standard shipping rates for orders below that are shown at checkout.

Sales tax or VAT is shown at checkout when required by your country. Import duties on international orders may be charged separately by your local customs authority — please check your country's rules.

You'll receive a tracking link by email when your order ships. You can also visit our Order Tracking page.

30-day returns from the date of delivery. See our Refund Policy for full terms on used and unused items.

Email help@silensilk.com with your order number and reason. We reply within 24 hours with return instructions.

A 2-year limited warranty covering manufacturing defects — stitching, strap failure and silk fabric defects unrelated to normal wear. See the Warranty page for full terms.